New security demands for online shopping
From the 1st of January 2021 we have new security demands when you pay online and in mobile apps (strong customer authentication).
Now, you need to have BankID or our code-app to be able to shop online. Online shops and apps that are not set up for the new rules may be declined.
- You need to identify yourself using your BankID or the code-app when you shop online or in mobile apps.
- You can no longer identify yourself using a text message service when shopping online. This solution does not satisfy the new regulations, and the option will no longer be available from 10 January 2021.
- If the online shop, app or vending machine you are purchasing from do not adhere to the new regulations, your payment may be declined.
Don’t have a Norwegian national
identity number or BankID?
We have a solution for you! Bring your valid identification and your D-number to us. We can set you up with the code-app without a BankID, so that you can use this when shopping online.
Get started with the code-app
The code-app is the easiest and fastest way to identify yourself when shopping online. When using the code-app you will automatically receive a notification on your phone, which you can easily approve with your finger or face-ID. Then you are done – without having to remember a single code or password!
Why new security demands?
The new regulations are being implemented to reduce the risk of fraud. We as a bank need to make sure that the person using the card to pay is the owner of the card. The requirements are part of the EU’s new revised directive on payment services (PSD2).
Previously, you have been able to identify yourself using a text message service when shopping online instead of using BankID. This solution does not satisfy new regulations, and the option will no longer be available from January 11th 2021. We hope a new solution will be launched in the first quarter of 2021. You will
still have access to your online/mobile bank, and your card can still be used in physical stores. We apologize for the inconvenience this may cause!