Follow the steps below to become a customer.
Bli kunde uten BankID - Become a customer
Become a customer – for people without BankID
You must complete an online form to open an account with us.
If you have a D-number, you will need to include the following documents with your application:
- A copy or image of your passport, and a residence card if you come from a country outside the EU/EEA.
- A copy or image of your complete and signed employment contract, student identity card or other confirmation of income.
If you need to attach documents, we recommend using your smartphone or tablet so that you can attach your documents as images.
You must have a Norwegian national identity number to get BankID from us. If you have a D number, you can use the Without BankID login option.
The information you have provided in the online form will now be registered. You will be contacted when we have processed the online form, and an appointment will be arranged.
- Complete and sign the agreement documents and return them to us
using the enclosed response envelope. - Once we have received the documents back, we will let you know that you can contact the bank to book an appointment to confirm your identity.
Your account will be opened when you have appointment if you confirm your identity and sign the agreement documents. You will receive your Visa card by post.
Frequently Asked Questions
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Your tax identification number is the number used by the tax authorities of another country to personally identify you. You may find it in your passport, although some countries issue special cards stating people’s tax identification number.
Read more on OECD.org
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Norway has signed international agreements involving the reciprocal exchange of tax information, FATCA and CRS. Because of these agreements the bank is obliged to report customers who are tax resident in countries other than Norway to the Norwegian Tax Administration.
Being liable for tax does not necessarily mean that you will pay tax on what you earn in Norway in your home country. The system exists because foreign authorities want to know the financial situation of their citizens in Norway.
Read more about tax reporting and what it means for you as a customer
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If you have a D number, foreign residential address and/or US citizenship, Norwegian financial institutions are obliged to report your tax number. However, if you believe that you do not have any affiliation/tax liability to countries other than Norway, you must document this. The documentation must be translated into either Norwegian or English and be issued by the public authorities in the country in which you are resident.
Send the confirmation to:
SpareBank 1 Nordmøre
Postboks 23
6501 Kristiansund, Norway -
You will receive an email from us confirming your application has been received. Check to see if this email has arrived at the email address you stated on the application. Also check your spam folder to make sure that you have not received it here instead.
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Once you have received an email confirming your application has been received you can rest assured your application will be processed. We will contact you if your application is missing information. If everything is in order, you will receive a text message when the agreement documents are on their way in the post. It can take up to 10 days before you hear from us.
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When we ask you to apply again the message will explain why. It may be that the information in the Norwegian National Population Register needs updating and/or that information was missing from the application.
If you have D number, it may be that you forgot to attach documentation such as your passport and/or residence card, complete employment contract/student identity card/other documentation of income, or that you did not provide your address abroad.
Your form of identification must be valid. Emergency passports are not accepted.
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It is important that your postal address registered in the Norwegian National Population Register is correct. This is the only postal address we can use to send you agreement documents, your bank card and other information. You can report a change of address or amend your postal address by contacting the Norwegian Tax Administration.
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The reply envelope is sent via ordinary post and it can take up to 10 days before we receive it.
When we receive the documents, we will check that everything is in order. We will contact you if anything is missing.
If you have not confirmed your identity, you will receive a text message from us telling you how you can do this.
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You will receive a single contract from us. This must be correctly filled in and signed.
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The reply envelope is sent via ordinary post and it can take up to 10 days before we receive it. When we receive the documents, we will check that everything is in order. We will contact you if anything is missing or if we need more information from you. We will send you a text message when your account has been opened.
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Once your account has been opened, you will receive your bank card bypost at your address registered in the Norwegian National Population Register. You will find your PIN code in the online bank and mobile bank under cards.
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- Download the app ‘SpareBank 1 Engangskode’ for mobile phones to access the online bank and mobile bank.
- Enter the codes you have received: 8-digit code (text message) and 4-digit code (email).
- Choose your own 4-digit PIN code.
Watch the video and learn more about how to use the ‘Engangskode’ app
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If you are missing some of the codes or having problems with the Engangskode app (one-time code app) please call us on +47 915 03900.
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You must have a Norwegian national identity number to get BankID from us. If you have a D number, you can use the Without BankID login option.