You have the right to request access to the personal data we process about you, and you have the right to receive a copy of this information. You also have the right to information about how we process your data. Information about this can be found mainly in this privacy policy.
Information about your products, agreements, contact information and transaction history are available in your online bank. If you cannot find the information you are looking for, please send us a request for access. We may ask you to clarify to what information or processing activities you want to access. If you do not have an online bank or cannot read digital documents for some other reason, we can send you the information on paper.
There are exceptions to the right of access in certain circumstances. This typically applies when we are legally bound to secrecy or when we have to keep the information confidential for the prevention, investigation, detection and prosecution of criminal acts. Another exception is when the information is contained only in documents prepared for internal case processing and exemption from access is necessary to ensure proper processing.